Exceptional Mortgage (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and services, in compliance with applicable federal and state laws, including regulations enforced by the Nationwide Multistate Licensing System (NMLS).
We may collect personal and non-personal information when you visit our website, submit forms, apply for a loan, or communicate with us.
This may include, but is not limited to:
Name, address, phone number, and email address
Social Security number
Date of birth
Employment and income information
Bank account and financial asset information
Credit-related information
Loan application details
We may also collect:
IP address
Browser type and device information
Pages visited and time spent on the website
Referring website or source
This information helps us improve our website, services, and user experience.
We use the information we collect for purposes including:
Processing mortgage applications and inquiries
Verifying identity and preventing fraud
Evaluating loan eligibility and underwriting
Communicating with you about your application or services
Complying with legal and regulatory requirements
Improving our website and customer experience
We only collect information that is necessary to provide mortgage-related services.
We do not sell your personal information.
We may share your information only as permitted or required by law, including with:
Lenders, investors, and loan servicers involved in your transaction
Credit bureaus and verification providers
Title companies, escrow agents, and settlement service providers
Government agencies, regulators, or legal authorities
Service providers who assist with business operations and are contractually required to protect your data
All third parties are required to maintain confidentiality and comply with applicable privacy laws.
We maintain physical, electronic, and procedural safeguards designed to protect your personal information, including:
Secure servers and encrypted data transmission
Restricted access to personal information
Secure document storage and handling procedures
Ongoing monitoring and internal controls
Access to sensitive information is limited to authorized personnel only.
Depending on your state of residence, you may have rights regarding your personal information, including:
The right to request access to your data
The right to request corrections
The right to request limitations on certain data sharing
California residents may have additional rights under the California Consumer Privacy Act (CCPA).
To exercise any applicable privacy rights, please contact us using the information below.
Our website may use cookies or similar technologies to:
Enhance site functionality
Analyze website traffic
Improve user experience
You may disable cookies through your browser settings, though some features of the site may not function properly.
Our website may contain links to third-party websites. Exceptional Mortgage is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Exceptional Mortgage operates in compliance with applicable federal and state lending laws and is licensed through the Nationwide Multistate Licensing System (NMLS). We adhere to all privacy and data protection requirements applicable to mortgage lenders and brokers.
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Exceptional Mortgage
303 E Main St
El Cajon, CA 92020
Phone: 877-242-0020
